Refund policy

At Dry Anjeer, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Return Window

We offer a 7-day return policy, which means you have 7 days after receiving your order to request a return.

Returns
Accept returns for both defective and non-defective products

Exchanges
Accept exchanges

Product condition
New only

Window
7 days

Method
By mail

Return label
Customer responsibility

Restocking fees
No cost

Refund processing time
7 days

Eligibility For Returns

To be eligible for a return:

• The product must be unused and unopened
• The item must be in its original packaging
• The product must be in the same condition as received
• Proof of purchase or order confirmation is required

For food safety and hygiene reasons, opened or partially consumed products may not be eligible for return unless the item was received damaged, defective, or incorrect.

How To Request A Return

To initiate a return, please contact our support team at:

Email: support@dryanjeer.com

Once your request is approved, we will provide instructions on how and where to send your return package.

Please do not send products back without contacting us first, as unauthorized returns may not be accepted.

Return Method

• Returns are accepted by courier/mail
• Customers are responsible for return shipping charges unless the product is damaged, defective, or incorrect

Exchanges

We accept exchanges for damaged, defective, or incorrectly delivered products, subject to product availability.

To request an exchange, please contact us with your order details and supporting photos if applicable.

Damaged, Defective, Or Wrong Items

Please inspect your order upon delivery.

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of receiving the order with:

• Your order number
• Photos of the product and packaging

We will review the issue and work to provide a suitable resolution.

Non-Returnable Items

The following items may not be eligible for return:

• Opened or consumed food products
• Products damaged due to misuse or improper storage
• Items returned without original packaging

Refunds

Once we receive and inspect your returned product, we will notify you regarding the approval status of your refund.

If approved:

• Refunds will be processed to your original payment method
• Refund processing may take 7 business days
• Banks or payment providers may take additional time to reflect the refund in your account

Customer Support